Terms of Service
Last updated: January 2025
1. Acceptance of Terms
By accessing or using Smart Category Automation & Merchandising ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
2. Description of Service
Smart Category Automation & Merchandising is a BigCommerce application that provides automated product categorization, visual merchandising, and analytics features to help merchants organize and optimize their online stores.
3. Account Registration
To use the Service, you must have a valid BigCommerce store and install our application through the BigCommerce App Marketplace. You are responsible for maintaining the security of your account credentials.
4. Subscription and Billing
The Service offers various subscription plans with different features and pricing. By subscribing, you agree to pay the applicable fees. Subscriptions renew automatically unless cancelled before the renewal date.
- Free trial period: 3 days with full access to all features
- Billing occurs monthly or annually based on your selected plan
5. Acceptable Use
You agree not to:
- Use the Service for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Resell or redistribute the Service without authorization
6. Data and Privacy
Your use of the Service is also governed by our Privacy Policy. We access your BigCommerce store data only as necessary to provide the Service and do not sell your data to third parties.
7. Intellectual Property
The Service, including its design, features, and content, is owned by us and protected by intellectual property laws. You may not copy, modify, or distribute any part of the Service without our written permission.
8. Limitation of Liability
The Service is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the Service. Our total liability is limited to the amount you paid for the Service in the past 12 months.
9. Termination
We may suspend or terminate your access to the Service at any time for violation of these terms. You may cancel your subscription at any time from your account settings or by contacting support.
10. Changes to Terms
We may update these Terms of Service from time to time. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance of the new terms.
11. Contact Us
If you have questions about these Terms of Service, please contact us at:
Email: support@expert-ecom.com